Controller

APOGEPHA Arzneimittel GmbH

Kyffhäuserstraße 27
01309 Dresden, Germany
Telephone: +49 (0) 351/​33 63-3
Fax: +49 (0) 351/​33 63-4 40
Email: info[at]apogepha.de

Represented by

Markus Bauer, Dr. Dirk Pamperin

Introduction

The security and confidentiality of your personal data are of great importance to us. Below, you can find information concerning the framework in which we process your data and the measures we have taken in order to protect your private sphere as a user of this site.

All data which is gathered here is treated in the strictest confidence in our area of responsibility in accordance with the regulations of the European General Data Protection Regulation (GDPR) and the applicable country-specific data protection provisions, such as the German Federal Data Protection Act (BDSG, new version) or the German Telemedia Act (TMG). The processing takes place either in accordance with Article 6 Paragraph 1 Letter a) GDPR on the basis of your consent, in accordance with Article 6 Paragraph 1 Letter b) GDPR in order to fulfil or negotiate a contract, in accordance with Article 6 Paragraph 1 Letter c) GDPR in order to fulfil a legal obligation to which we are subject or on the basis of Article 6 Paragraph 1 Letter f) GDPR in order to safeguard our legitimate interests.

Compliance with these provisions is monitored by the external data protection officer of APOGEPHA Arzneimittel GmbH, Ms Kerstin Herschel (PRODATIS CONSULTING AG AG) dsb@prodatis.com.

Collection and processing of personal information

We use state-of-the-art encryption methods (e.g., SSL) via HTTPS for the collection and processing of your data, and especially for the transmission of your data, to ensure that it is protected.
We only process the personal information which you disclose to us via our website in order to correspond with you and only for the purpose for which you have provided the data. We take appropriate technical and organisational precautions to ensure the security of your personal data.

Processing when our website is accessed
Information that your browser leaves behind when you access and use our website, and each time you view a file on our website, is automatically and temporarily collected and saved by us in a so-called log file. Access to the web server is only recorded in anonymous form. Only the fact concerning access and the accessed document are recorded. APOGEPHA does not carry out any tracing of the user.

We process your data for administrative purposes, such as evaluating system security and connection stability.
Processing is carried out in accordance with Art. 6 para. 1 letter f of the General Data Protection Regulation (GDPR) on the basis of our legitimate interest in improving the stability and functionality of our website. The following data is collected:

  • Date, time, IP address, amount of time spent on our website
  • Name and URL of accessed files
  • Referrer URL, browser and operating system from which our site is being accessed

Use of the contact form
Your personal data that you disclose to us via our contact form will be processed only for the purpose of corresponding with you, for processing your request or for the purpose for which you have provided us with the data.
For example, the following data is recorded from the contact form:

  • Surname, first name, title
  • Content of the message “your concern”
  • E-mail address

Mandatory fields in the form are indicated with an asterisk (*).

Use of the drug safety form
Reporting side effects or other risks associated with medicines (pharmaceutical drugs) (such as quality complaints) is important for assessing the safety of our drugs in particular and for public health in general. All personal data collected here is necessary to prevent duplication of a report, or to contact you in the case of queries, provided you have given us your contact details.
The following data from mandatory fields and voluntary information is collected from the drug safety form:

  • Physiological information (date of birth, gender, weight, height)
  • Information concerning medicines and side effects (description of treatment and side effects, as well as outcome)

Mandatory fields in the form are indicated with an asterisk (*).
For further information, please refer to Information obligations for data subjects pursuant to Art. 13/14 GDPR in connection with drug monitoring and drug safety (in German).

Use of the Incontinence and IPSS questionnaire
All data collected here is voluntary and is saved only for the duration of your visit to our website in order to be able to show you the score.

Saving duration
The personal data which you have disclosed to us via our website will be saved only for as long as is necessary to fulfil the purpose for which it was provided and for which the saving is necessary. Should it be necessary, in order to comply with retention periods under commercial, tax or administrative laws, the saving duration for specific data can last for up to 6 or 10 years.
The protocol data generated when accessing our website is saved for 90 days and then deleted. Any subsequent anonymised access statistics are not deleted.
In the case of data related to drug safety, the saving period can also extend beyond 10 years, after which this is no longer authorised in any country.
However, documents may be kept longer if necessary.

Transfer of personal information
Should we engage service providers in order to carry out or fulfil tasks for us, the contractual relationships will be regulated in writing in accordance with the provisions of the General Data Protection Regulation (GDPR) and the new version of the Federal Data Protection Act (BDSG). This includes the following categories of recipients:

  • IT service providers in order to ensure security and confidentiality
  • Service providers such as consultants, database operators

We are obliged to provide data and information in certain situations, for example, if this is required by a statutory provision, e.g., when reporting risks associated with medicines (pharmaceutical drugs). This includes the following categories of recipients:

  • Health authorities within the framework of the statutory reporting obligations as well as other public bodies (e.g., Federal Institute for Drugs and Medical Devices);
  • Subsidiaries and distribution and licensing partners, on the basis of contractual agreements

Your rights

As a data subject whose data is being processed by us, you are entitled to comprehensive rights in accordance with the GDPR: You have the right to receive information concerning your personal data which is being processed by us, in particular concerning the purposes of the processing, the categories of personal data which are being processed, the recipients and categories of recipients to whom your data has been disclosed or is being disclosed, the planned saving duration and the categories for determining this. Should you no longer agree to the processing or saving of your personal data or should your data be incorrect, you have the right of rectification or erasure or to have the processing restricted. Following your request or notice of revocation, we will carry out the necessary corrections, initiate the erasure or restriction of the processing of your data or carry out the necessary corrections, provided this is possible in accordance with applicable laws. In addition, should you have issued us with consent, you have the right to object to the processing in the future at any time, the right of data portability and the right to complain to a supervisory authority.

This data protection policy applies to all websites which are managed by APOGEPHA Arzneimittel GmbH. The websites may contain links to websites of other companies and organisations. This policy does not extend to their websites.

Data protection notice in accordance with the EU General Data Protection Regulation

Alongside these website-specific data protection notices, the data protection policies/information obligations in accordance with Articles 13 and 14 GDPR also apply.

#####Information obligations for groups of medical professionals (in German)

#####Information obligations for customers and suppliers (in German)

#####Information obligations for applicants (in German)

Should you have any queries, you can get in touch with our data protection officer.

User registration

Our website provides you with the option of registering for the specialist area by providing personal data. The purpose of the registration is to provide specialist personnel (doctors and members of the medical profession) access to content and information which is only available to specialist medical groups in accordance with the German Pharmaceutical Advertising Law (HWG). You can terminate the user account by sending an email to info@apogepha.de. In case of termination of the user account, the relevant data will be deleted, unless retention periods under commercial, tax or administrative laws need to be complied with.

Use of cookies

We use DocCheck on our websites for accessing the protected specialist area. The following data protection notices apply to this login:

Cookie information
DocCheck uses so-called “cookies” - text files which are saved in the browser of the user in order to make the use of the services easier. The information which is generated by these cookies is only transferred to the servers of DocCheck and is not shared with the website operator or other third parties. Data is not transferred to countries outside of the EU.

Google Analytics

Our website uses Google Analytics, a web analysis service of Google LLC (hereinafter: “Google”), 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses “cookies”, text files which are saved on your computer and which enable an analysis of the use of the website by you. The information concerning your use of the website which is generated by the cookie is generally transferred to a server of Google in the USA and saved there. The IP address transferred by your browser in the course of Google Analytics is not combined with other data by Google. We have also extended Google Analytics on the website by means of the “anonymizeIP“code. This guarantees the masking of your IP address, which means that all data is gathered anonymously. Only in exceptional cases is the full IP address transferred to a server of Google in the USA and shortened there.

On behalf of the operator of our website, Google will use this information in order to evaluate your use of the website, to compile reports concerning the website activities and to provide other services to the website operator connected to the use of the website and the use of the Internet. You can prevent the saving of the cookies by setting your browser software accordingly; however, we wish to inform you that in such a case, you may not be able to fully use all of the functions of this website. You can prevent the recording of the data generated by the cookie which relates to your use of the website (including your IP address) by Google, as well as the processing of this data by Google by downloading and installing the browser plugin which is available via the following link: https://tools.google.com/dlpage/gaoptout?hl=en. Alternatively to the browser add-on, in particular in case of browsers on mobile end devices, you can also prevent the recording by Google Analytics by clicking on this link. An opt-out cookie will be set, which prevents the future recording of your data when you visit this website. The opt-out cookie is only valid in this browser and only for our website and will be placed on your device. Should you delete the cookies in this browser, you need to reset the opt-out cookie.

We also use Google Analytics to evaluate data from double click cookies and also AdWords for statistical purposes. Should you not wish for this to take place, you can de-activate this via the advertising settings manager (https://adssettings.google.com/authenticated?hl=en).

Google Tag Manager

Google Tag Manager is used in order to be able to administer website tags via an interface. Google Tag Manager itself does not record any personal data.

Google Maps

Some of our sites contain a plugin which displays map sections of Google Maps. Google Maps is operated by Google. For this purpose, a connection is established between your browser and the servers of Google, in the same way as happens when you visit the website of the Google search engine. Google itself is responsible for the data processing. Tracking by Google does not take place on our website.

Further information concerning the use of Google Maps can be found in the terms and conditions of use of Google Maps. Information concerning the protection of your private sphere can be found at https://policies.google.com/?hl=en&gl=de.

YouTube

We integrate YouTube videos on our website. The operator of the relevant plugins for the display of these videos is:
YouTube, LLC
901 Cherry Ave.
San Bruno
CA 94066
USA

When you visit a website with a YouTube plugin, a connection is established with the servers of YouTube. During this process, YouTube is informed which website you are visiting. Should you be logged into your YouTube account (Google account), YouTube can assign your surfing behaviour to you personally. You can prevent this by logging out of your YouTube account (Google account) first.

Should a YouTube video be launched, Google uses cookies which collect information concerning the user behaviour. Should you have de-activated the saving of cookies for the Google Ad program, no such cookies will be used when viewing YouTube videos. However, YouTube also places non-personal usage information in other cookies. Should you wish to prevent the saving of cookies, you can do this via your browser.
Further information concerning data protection at YouTube can be found in the data protection policy of the provider at: https://policies.google.com/privacy?hl=en&gl=de

Exclusion of liability

We occasionally refer to third party websites. Even though we carefully select these third parties, we cannot assume any guarantee or liability for the correctness and completeness of the content and for data security in connection with third party websites. In addition, this data protection policy does not apply to linked third party websites. All information contained on this website has been subject to a thorough check. However, we cannot provide any guarantee that the content of our websites is correct, complete and up-to-date at all times.

Dispute resolution before a consumer mediation body

The European Commission provides an online platform for out of court dispute resolution, which can be accessed at www.ec.europa.eu/​consumers/​odr. You can find our email address in the legal notice. We are neither obliged nor willing to participate in dispute resolution proceedings.